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Artera, Atlantic Health deploy AI agents for colonoscopy patient outreach

The health system is using AI agents to automate multilingual patient outreach before procedures to answer and support colonoscopy-focused care.
By Jessica Hagen , Executive Editor
Person on the phone who looks concerned

Photo: bymuratdeniz/Getty Images 

California-based Artera, an agentic AI company focused on patient communication, has partnered with health system Atlantic Health to deploy AI agents for colonoscopy patient outreach.

Atlantic Health uses Artera AI agents to automate pre-procedure patient calls a week before their procedure, encourage patients to review preparation materials and answer more than 80 Atlantic Health-approved clinical and operational questions in multiple languages.

The not-for-profit health system operates in New Jersey, Pennsylvania and the New York metropolitan area, and the partnership marks its first use of an AI agent for outbound patient communications to support preventive care.  

"It's great to see a team like Atlantic Health show what's possible when you stop talking about AI and start using it. They've moved quickly to put AI where it actually matters for patients. We love partnering with teams to think big, move fast and scale impact," Guillaume de Zwirek, CEO and cofounder of Artera, told MobiHealthNews.

THE LARGER TREND

In March, Artera announced the appointment of Damon Lanphear as its new chief technology officer. Lanphear formerly held leadership positions across three business units at Amazon – Amazon Web Services (AWS) Snow, AWS Managed Services and Amazon Devices – and oversaw technical strategy for Kindle and Scribe devices.

Lanphear sat down with MobiHealthNews to discuss how he plans to apply his Amazon experience to advance Artera's technology strategy.

In December, the company secured $65 million in growth investment.