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Focus on Patient Experience

Enhancing the patient experience with technology

You don’t have to go far to hear patient experience horror stories, and more than a few would likely name clunky or insensitive tech as the major culprit of their tale. New tools and consumer-minded organizations are promising a change, meaning that hospitals must start moving faster to meet patients where they live, work and play — or risk losing market share to competitors that put their users first and foremost.

This month, our coverage will continue a special focus on the patient experience. We'll talk to the thought leaders and first-movers reimagining the how and where of patient-friendly tech, and report on ways to activate, if not delight, the people they treat.

VIDEO
Keeping patients at the center of care

Denise Hines, Chief Americas Officer at HIMSS, says health IT will only succeed if patients are kept at the center of care and shares what's next in patient empathy and experience.

VIDEO
How the AMA balances innovation and ethics

Chair of AMA Board of Trustees Dr. Jack Resneck, Jr., discusses the need to validate healthcare innovations and how technology can either improve or reinforce disparities around outcomes in healthcare.

news
Home is the new frontier for dementia research

A new programme based at Imperial College London will focus on technologies that help people with dementia to live well in their own homes, while generating data to help researchers better understand the cause and progression of the condition.