chatbots

New machine learning tools are helping surface relevant information where and when it's needed, says VisiQuate CEO Brian Robertson, who discusses broader trends in AI and automation across the healthcare space.

Chatbots can help free up health systems and get patients information in their home during the coronavirus pandemic, explains Buoy Health CEO and cofounder Dr. Andrew Le.

Health systems around the world are using chatbots, drive-through clinics and telemedicine to address the needs of coronavirus patients.

John Sharp, Personal Connected Health Alliance at HIMSS, says if consumers trust the healthcare source, conveying compassion, or "digital empathy," is possible through such innovative technologies as virtual coaching and chatbots.

ConversationHEALTH co-founder and Chief Product Officer Lexi Kaplin describes how chatbots can provide empathetic, confidential care.

Northwell VP Sabina Zak and Conversa Health founder Philip Marshall share how Northwell is changing how it delivers standardized and personalized information to patients outside its facilities to improve the patient experience.