Cleveland Clinic
At HIMSS25, Jon Moore of Clearwater Security and Compliance and Michael Gross at the Cleveland Clinic discussed how to stay ahead of emerging cybersecurity threats.
HIMSS23
Dr. Laura Jehi, the health system's chief research information officer, discusses how the Epic EHR and MyChart are helping recruit participants for research initiatives such as the Cleveland Clinic BioRepository.
In this episode of the Virtual Care Paradigm, Dr. Adrienne Boissy, chief experience officer at Cleveland Clinic, discusses how gaining trust and loyalty starts with knowing the patient, and technology's role in doing so.
Cleveland Clinic's Chief Experience Officer Dr. Adrienne Boissy describes the "secret sauce" to effective care – providers imagining what the patient is going through and understanding the real pain points before implementing a technology touch.
This week's top stories include the Supreme Court appearing favorable to keeping the Affordable Care Act, Google Cloud unveiling AI tools for analyzing unstructured medical text, and Epic customers gaining access to a COVID-19 risk prediction model.
Telehealth Connection TV: Telehealth can be used to help with advance planning for end-of-life care, says the Cleveland Clinic's Dr. Silvia Perez-Protto.
DEEP DIVE: Technology can enhance empathy to spur appropriate action and address issues of equity and disparity.
Joseph Dorocak, manager of population health analytics at Cleveland Clinic, describes some of the staffing and process strategies the health system uses as it puts AI to work to improve patient outcomes and financial return.
AI has moved beyond its status as a novel technology with exciting potential use cases to one that is helping solve real-world issues and improving patient outcomes, says Todd Schlesinger, VP of business development at Jvion.
A theme at Patient Experience Summit 2019 is that providers need to operationalize and implement empathy beyond the bedside.