patient portal

Tom Kiesau, chief innovation officer and digital leader at the Chartis Group, describes the different digital "doors" healthcare organizations can use to proactively drive care demand and create an improved patient experience.

Chris Wickersham, director of customer support at health IT consulting firm CereCore, discusses patient portals in the age of COVID-19 and in the future.

Patient portal MyChart gives patients more power by placing them at the center of their own care, says Alan Craig, a patient advocate from Cambridge University Hospitals NHS Foundation Trust.