EMEA

Patient portal MyChart gives patients more power by placing them at the center of their own care, says Alan Craig, a patient advocate from Cambridge University Hospitals NHS Foundation Trust.

Pieter Helmons, chief pharmacy informatics officer for EMRAM Stage 7 hospital St Jansdal in the Netherlands, says reducing clinician burnout is a major focus area for the hospital.

To achieve this scale of change, it has to be part of the board agenda and led by all departments, including technology and clinical, says Dr. Simon Eccles, national CCIO and deputy CEO at NHSX.

All stakeholders must work collaboratively in order to provide customized patient care, says Dr. Ali Abdulkarim Al Obaidli, group chief academic affairs officer at Abu Dhabi Health Services.

Dr. Mohammad Al Redha, director of health data and information analysis at Dubai Health Authority, says when driving digital transformation in the clinical workforce, don't forget the human impact.

Drew Ivan, EVP of product and strategy at Rhapsody, talks about why, compared to other industries, it has been difficult for healthcare to tackle the interoperability challenge.

The Professional Records Standards Body collaborates with providers of health and social care in the UK and abroad, says PRSB Chair Maureen Baker.

Reid Oakes, global head and general manager for health industries at HP, talks about how the company is improving people's experiences of interacting with technology in healthcare.

Healthcare UK Digital Health Lead Hassan Chaudhury says universal healthcare is advocated in numerous countries as a model, but UK organizations must look beyond their borders to collaborate more effectively with other systems.

Communicating the benefits of technology early in the process helped prepare the workforce for change and cultivate an open-minded culture, says Katie Trott, CNIO at Royal Free London NHS FT.