EHR

Patty Hayward, Talkdesk GM of healthcare and life sciences, explains how the company uses AI to automate bill payment, medication refills and appointment scheduling to give patients quick responses and call center agents time to answer complex questions.

Grace Cordovano, cofounder of Unblock Health and a 2024 Changemaker Award recipient, talks about helping patients access and understand their records, as well as the Cancer X initiative, which aims to increase care access and affordability.

Dr. Priscilla Frase, Ozarks Healthcare CMIO and 2024 Changemaker Award recipient, talks about how the small rural health system has successfully incorporated behavioral health data into its EMR without sacrificing patient confidentiality.

Sandra Johnson, SVP for client services at CliniComp, explains how CliniComp's system-as-a-service EHR solution can help clients lower costs, reduce interoperability challenges and make the EHR more accurate and easier to use for clinicians.

Inovalon's Julie Lambert, president and provider GM, and Hayley Burgess, SVP for provider surveillance and safety, discuss how recent acquisition VigiLanz's safety-surveillance software analyzes EHR data and recommends harm-prevention interventions.  

Dr. Tamara Sunbul, medical director of clinical informatics at Johns Hopkins Aramco Healthcare, advises healthcare organizations on successfully shifting to an EMR, policies on data governance and potentials in healthcare globally.

Bogi Eliasen, director of health at the Copenhagen Institute for Futures Studies, explains how the Nordics advanced digital infrastructure by applying unique digital identifiers for patients and professionals, and how the HIMSS community helps.  

Dr Cátia Pinto, international affairs unit coordinator at SPMS in Portugal, discusses the country’s digital health infrastructure, its use of EU recovery and resilience funds and the creation of an international health data space.

Tami McMasters Gomez, director of Coding and Clinical Documentation Integrity Services at UC Davis Medical Center, sees automation and AI freeing clinicians from the burdens of coding and documentation.

Will Cantrell, director of product solutions at InteliChart, discusses how having patient-facing components built into workflows will be the biggest help EHRs can provide.