Operations

Anne Snowdon, HIMSS' chief scientific research officer, cautions that AI tools won't improve operations or care delivery unless the technology fits into existing workflows; clinicians and staff must also be trained in their use.

At HIMSS26, keynote speaker and former president of Tesla Jon McNeill shared the framework Tesla used when first developing the car company and how those lessons can be used in healthcare.

General Catalyst's Dr. Stephen Klasko says he's launched a medical education program that integrates AI and data literacy and chooses students based on communication skills, empathy and cultural competence rather than test scores.

During a discussion at HIMSS26, panelists described the collaborative approach to designing healthcare spaces with real impact.

Cory Warner, Uber Health's global head of growth and operations, joined MobiHealthNews to discuss a new tool that lets health systems and payers set parameters for self-booked rides.

At Akron Children's Hospital, Dr. Peggy Allen says clinicians leverage technology such as smartphones, ambient listening AI and smart medication-dosing tools within EHRs to provide personalized care and build trust with patients.

As CMS removes procedures from its Inpatient-Only (IPO) list, Allison Oakes, Trilliant's chief research officer, recommends that hospitals establish a clear outpatient strategy to avoid losing the income these procedures bring.

Naji Shafi, director of healthcare AI at Amazon Web Services, spoke with MobiHealthNews about the company's new AI offering and its broader vision for AI in healthcare.

Cleveland Clinic CIO Sarah Hatchett talks about how the health system is leveraging AI for use cases like clinical documentation, coding and sepsis detection to boost productivity for clinical and non-clinical staff.

HIMSS26 speaker Andrew Rubin will discuss how NYU Langone Health established a service-oriented patient interaction program in its ambulatory care centers that has improved patient satisfaction.