Operations

Dr. Colin Banas, chief medical officer at DrFirst, discusses how his company uses AI to automate tasks such as processing prescription refills, which prevents medication errors and reduces clinicians' administrative burden.

Cleveland Clinic’s chief research information officer, Lara Jehi, and Craig Martin, IT product director for population health, discuss how digital tools help clinicians maintain continuity of care for patients with complex health issues.

Gerry Blass, CEO of ComplyAssistant, and Frank Sinatra, CISO at Newark's University Hospital, discuss the voluntary Health Industry Cybersecurity Practices guide and strategies organizations can implement to ensure compliance.

Grace Cordovano, founder of Enlightening Results, describes her work with Unblock Health, a digital platform that streamlines the process of requesting medical records and corrections to medical records for patients.

Dr. Wonchul Cha, CMIO and director of the Digital Innovation Center, and Dr. Meong Hi Son, vice director of the Digital Transformation Center, both from Samsung Medical Center, explain how leveraging robots lessens nurses' workload.

Stacey Caywood, CEO of Wolters Kluwer Health, discusses how Wolters Kluwer solutions incorporate diversity and inclusivity into the text, images and clinical support sources they provide to help clinicians meet patients’ care needs.

Digital therapeutics improve access to care, but face reimbursement challenges. Jessica Hauflaire, COO of the Digital Therapeutics Alliance, describes the DTA's work with CMS and policymakers to gain support for this new care model.

Alan Lavergne, vice president of advocacy for the Dallas-Fort Worth HIMSS chapter, talks about the value of clinician groups and healthcare IT vendors collaborating to advocate for improving access to care.

Kathleen McGrow, chief nursing information officer at Microsoft and 2023 Changemaker Award recipient, discusses the importance of studying workforce crisis in healthcare and how to use automation to streamline workflows.

Gregg Church, president of 4medica, talks about how the government should work with healthcare vendors to simplify data capture and eliminate the growing problem of medical record duplication between health systems.