Organizational Governance

While AI can fix clinical documentation efficiency, traditional interventions such as improving culture can be another solution to physician burnout, says Dr. Anwar Jebran, medical director of population health informatics at Oak Street Health.

While AI technology shows promise for automating administrative tasks, Julie Frey, vice president of provider product at Wolters Kluwer, recommends caution in deploying AI, particularly generative AI, for clinical use cases.

Dr. Guido Giunti, chief data officer at Dublin, Ireland's St James's Hospital, studies healthcare trends to predict coming changes and then tailors messages about those changes to address audiences' concerns and encourage buy-in.

Cybercriminals invest heavily into developing new attacks, so Eric Liederman, CEO of CyberSolutionsMD, recommends that healthcare organizations take a proactive security stance and build strong resilience and recovery plans.

In 2025, providers will face an uncertain global economy, shrinking reimbursements, impacts of inflation, rising operational costs, more expensive labor and supply costs and administrative overhead costs, says AdvancedMD CEO Amanda Sharp.

Banner Health's "Text the CEO" initiative allowing patients and families to give leaders their feedback in real time has helped improve patient satisfaction, according to senior digital product manager Amy Adashek-Pinn.

Lee Kim, senior principal of cybersecurity and privacy at HIMSS, says she believes strong governance and psychology-based training can help healthcare organizations combat social engineering cyberattacks that exploit workers' instinct to help.

Tjasa Zajc, special advisor for HIMSS, says HIMSS25 Europe will bring in government staff to talk about implementing the European Health Data Space and health system leaders to share use cases for AI and digital technology.

Awardees from around the globe gathered at HIMSS25 Stage 7 and DHI Achievement Reception to discuss their journey toward achieving HIMSS Stage 6 and 7 validations, while enhancing care accessibility and adopting transformative technologies.

According to Anne Snowdon, chief scientific research officer at HIMSS, hospitals wishing to implement AI require sufficient IT infrastructure, strong leadership and governance frameworks, and talented staff who can use the tools safely.