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ROCHESTER, MN - A new mobile app links patients with an allergy database created and used by doctors at the Mayo Clinic to help patients make real-time decisions about products they buy, track their allergies and electronically share information with their physician.

Americans may not be embracing social media as a way to communicate with their doctor - and most doctors aren't using it, either - but experts say it still has value to doctors.

"Historically, telehealth hasn't received the attention that it's deserved from the federal government," says Neal Neuberger, executive director of the Institute for e-Health Policy and president of Health Tech Strategies. A case in point is the government's meaningful use program.

Aetna has announced a collaboration with Mindbloom, a Seattle-based social media company, that will offer plan members an enhanced version of Life Game, Mindbloom's online social game for personal wellness.Starting this fall, Aetna members will have access to a new engagement model that uses the science behind social gaming - a blend of technology, art and behavioral psychology - to engage people in achieving personal health and wellness goals.

More than half of IT professionals (51 percent) do not think their IT Service Management (ITSM) processes are mature enough to effectively manage cloud-based services, and 26 percent believe their organizations aren't ready, while the remaining 23 percent are unsure, according to a new survey.