AI chatbot
The company says that the chatbot combines AI with the type of healthcare that regards a patient's customs and beliefs.
New data published in JMIR outlines encouraging results from a modified version of the text-based chatbot app.
The new funds will be put towards expanding into Indonesia, Philippines, Malaysia and India.
The New York-based company also announced the launch of a pediatric care offering for children ages 3-17.
The chatbot-maker highlighted a jump from three customers to 24 over the course of a year.
The company's move has come under fire for privacy concerns.
At HIMSS20, Providence St. Joseph's Lisa Mason will be discussing the tricks and pitfalls of using chatbots in healthcare.
The JAMA study also found that patients employing Buoy Health's tool reduced the level of urgency they originally associated with their condition.
Healthcare chatbots can address some of the most pressing challenges for healthcare providers today. However, the benefits come with some downsides.
Chatbots, symptom checkers and other AI healthcare guidance services should take a page from Amazon and others on to engage users, experts say.