Operations

Naomi Escoffery, Chief Accelerator Officer at the Defense Health Agency, discusses how telework gives clinicians more autonomy over their schedule to relieve burnout.  

Dr. Emily C. Webber, Indiana University Health CMIO and 2024 Changemaker, says clinicians should look beyond current care delivery models and try innovative ways to increase patients' access to care.  

Tony Black of Kyndryl discusses how companies can take proactive measures to avoid operations disruption during adverse digital events.  

The founder and president of Medonations, a Lebanese medication company, talks about the aftermath of the 2020 Beirut explosion and her medication-access relief efforts following the disaster.  

Punit Soni, Suki AI CEO and founder, discusses how his company's integration of its AI assistant with Amwell's Converge telehealth platform to generate clinical notes and coding has reduced doctors' workload by up to 75% and boosted job satisfaction.  

Ernie Crawford, CEO at Crawford Technologies, discusses how the 2024 CMS Final Rule pertaining to materials and content is bringing health equity to payer market communications.  

European pharmacy experts, including leaders from Cleveland Clinic London and other organizations discuss Project Asclepius, a collaborative effort for digitizing pharmacy operations.  

Michael Nusbaum, ambassador for MH Nusbaum & Associates, discusses how standards organizations are responding more quickly to the rapid post-pandemic pace of healthcare innovation, and how universal adoption of new standards enables interoperability.  

Google's chief health equity officer, Dr. Ivor Horn, discusses partnerships, the tech giant's new offerings, how it chooses datasets for its AI models and tools digital health firms can use to ensure health equity in their products.  

1upHealth CEO Joe Gagnon talks about how healthcare organizations can use data to meet the needs of new CMS prior authorization rules.