Patient Access

Aldara Hospital and Medical Center Managing Director Osman Minkara discusses using technology to improve patient care and satisfaction, obstacles to advanced digital technology and the consumerization of healthcare.

AccessOne CEO Mark Spinner says as health systems face revenue cycle challenges due to COVID-19, one key to maintaining margins is delivering "patient-friendly" payment options.

TRUSTED i10 Senior CDI Consultant Angela Jordan shares how proper medical coding can make all the difference in reimbursement.

Sheri Liebl, executive director of revenue cycle at CentraCare Health, says the healthcare system improved point of service collections by 25% by not only giving patients options but also helping them to understand their out-of-pocket costs.

Leveraging evidence-based knowledge in a meaningful way can help clinicians at the bedside during situations such as COVID-19, says Dr. Ian Chuang, chief medical officer for Elsevier's EMEALAAP Health business.

Patient speaker Monica Evason discusses the benefits of making community-based patient care more personal and human.

DEEP DIVE: Technology can enhance empathy to spur appropriate action and address issues of equity and disparity.

Carolyn Witte, cofounder and CEO of Tia, discusses the growing world of "femtech" and how her startup is looking to transform women's healthcare.

Erin Jospe, MD, chief medical officer at Kyruus, and AVIA VP Sonia Singh say the front door needs to be easy to open and extend beyond the system's website to search engines and guided interactions like text and chat.

Health IT professional Frank Cutitta, now 100 days in care, gives a firsthand look at what healthcare gets right, and wrong.