patient engagement
Sheri Liebl, executive director of revenue cycle at CentraCare Health, says the healthcare system improved point of service collections by 25% by not only giving patients options but also helping them to understand their out-of-pocket costs.
The distance between leadership and direct care is creating a disconnect for patients, says Health Quality Council CEO Andrew Neuner.
Patient engagement technology is helping the 72-practice Community Care Physicians medical group improve its no-show rate, send COVID-related newsletters to patients and remind them of their telehealth appointments during the pandemic.
The Houston ENT & Allergy Clinic saved $1.8 million by slashing its no-show rates and also increased its referral conversion by 35%, which translated to an additional $500,000 in annual revenue.
The key to being able to deliver the right care, at the right time and with the right information is interoperability, says Stephen Bromhall, CIO at East of England Ambulance Service NHS Trust.
Siemens Healthineers' digital solution aims to make the lives of physicians easier by increasing their confidence in treating their patients, says Peter Körte, the company's EVP of digital health.
Dr. Danny Sands, co-founder of the Society for Participatory Medicine, explains how his organization is working to change the built-in power differential between the patient and the doctor.
Dr. Phil Moore, deputy clinical chair at the NHS Kingston Clinical Commissioning Group, says there are challenges to overcome in the latest attempt to transform healthcare in the UK.
Jennifer Tan, director of technology solutions at IQVIA Asia Pacific, discusses healthcare challenges and inefficiencies in the region as well as the need for a patient-centered care delivery model.
ConsejoSano offers a patient engagement platform that targets culturally diverse populations to make healthcare more accessible to those affected by social determinants, says the organization's COO Vikram Bakhru.