patient experience

Houston Methodist Hospital is using text messaging, voice technology and generative AI predictive analytics to drive patient-centered care.    

Chief information officers Cris Ross and Ed Marx discuss their book to be released in the fall, the role of technology in the patient experience, their personal health experiences and the white paper slated to be released at HIMSS24.  

Geisinger's Rebecca Stametz discusses how digital whiteboards are replacing manual processes and giving patients a clear view of their care.

AI-enabled tools and data-driven practices can be integrated in care delivery to help future-proof health systems and improve care delivery, according to Dr. Samir Said with Philips Middle East, Turkey and Africa.

AI can help accelerate workflows for improved efficiency and patient experience and enable physicians and staff to focus on what they do best and offer the best possible care to patients, says Philips' Sham Sokka.

In this episode of the Virtual Care Paradigm, Dr. Adrienne Boissy, chief experience officer at Cleveland Clinic, discusses how gaining trust and loyalty starts with knowing the patient, and technology's role in doing so.

Barbara Lewis, founder of Joan's Family Bill of Rights, discusses how patient and family advisory councils are saving hospitals money.

Better than a retrofit, Centura Health's new orthopedic and spine hospital is designed by layering technology over workflow, according to executives at the health system.

Adobe's Tom Swanson and Anil Chakravarthy and CommonSpirit Health's Adam Rice discuss using digital solutions to meet patients' needs for personalized service while following privacy regulations.

OptumServe Chief Clinical Transformation Officer Dev Kalyan, MD, discusses the challenges of managing the Military Health System and Veterans Health Administration while providing a seamless patient experience across the digital and physical space.