patient experience

Patients are looking for affordable access in the right place and at the right time, says Sara Vaezy, chief digital strategy officer at Providence St. Joseph Health.

Texas Health Resources has found that patient experience can be a constraining lens as health moves outside the hospital into the community, says Chief Experience Officer Winjie Miao.

Risa Stack, general manager at GE Ventures, discusses new avenues for digital health, from patient experience to personalized medicine.

Sue Murphy, chief experience officer at UChicago Medicine, says for hospitals and health systems to best foster a culture where patient experience is valued, they must include one key component: a positive experience for caregivers.

The Dubai Health Authority's initiative integrates devices and informatics with the EHR to improve experience for pediatric patients, says DHA nurse Ashish Ann John.

CEO Matt Kelly and Director Jennifer McNamara discuss transforming the culture by tasking teams with sponsoring values to create awareness about the need to improve patient experience.

When members of teams have social sensitivity, they become much more efficient and that improves the patient experience a lot, says Fortune Magazine Senior Editor at Large Geoff Colvin.

WAMBI CEO Rebecca Metter says looking at the clinician and patient experience through the same lens can impact both simultaneously and strengthen bonds between caregivers and patients.

Cemosoft CEO Mahesh Dharan explains how the company's technology uses the cloud to enable clients to deliver patient-centric care, especially in rural areas.

PwC Partner and US Health Services Sector Leader Gurpreet Singh details what the future of the healthcare industry will look like with the consumer at the center.